As the second-largest municipal law enforcement agency in Oklahoma, with around 750 sworn officers, the Tulsa Police Department protects nearly 400,000 citizens. Daily challenges associated with patrolling such a large population made the department realize that its in-car laptops were not maximizing the officers’ efficiency while on duty.
On October 13, 2010, 33 Chilean miners were rescued after being trapped approximately 2,000 feet underground for 69 days, marking the end of the longest-ever mining rescue operation. Securing their successful rescue was not done through the brute force of mining equipment alone. Zephyr Technology’s BioHarness™ BT and Panasonic Toughbook® U1 and CF-29 computers played [...]
Labatt Food Service can trace its roots to the early 20th century. The company is widely recognized in the food service distribution industry as an innovative, customer-focused and high-energy leader. To maintain this reputation, Labatt has continually innovated to bring improved service to its customers. In 2008, the company realized that two issues needed to [...]
Elemic Co. Ltd., a Tokyo-based company, provides maintenance for commercial electric water heaters. As a service organization, it is important that Elemic responds efficiently to customer requests. Previously, customer requests were sent to headquarters and faxed to service engineers. However, this process was prone to human error, and fax delays were common. Service engineers would [...]
Caterpillar Central Japan, Ltd. is one of Caterpillar, Inc.’s dealers providing service and diagnostic support for the company’s construction equipment in Japan. Its mechanics conduct on-site construction equipment maintenance, and Panasonic’s rugged Toughbook computers have become an essential part of this service. Over the past ten years, Caterpillar has been moving to a computerized system [...]
Motorcycle officers in the Traffic Enforcement Division of the Tucson Police Department used to be cut off from critical information, unable to access the CAD system and dependent on radio transmissions for communication. Now they’re equipped with the Toughbook® U1, an extremely rugged ultra-portable computer that runs a full Windows® OS and features embedded Gobi™ [...]
EDF Energy is one of the largest energy companies in the UK, generating around one-fifth of the country’s electricity and delivering it to around a quarter of the UK’s population via its electricity distribution networks. When EDF Energy needed a simple solution to replace an outdated paper system used by its field sales force, it [...]
With the explosion of smartphones in the consumer market, Microsoft is emphasizing the new consumer-oriented Mobile® 7 operating system (OS). This means that Windows® Mobile – the standard OS for many commercial handhelds – will enter the end-of-life stage in late 2010. IT managers will soon be forced to decide which OS to deploy on [...]
Today, we announced a partnership with Reality Mobile to pair the ultra-mobile rugged Toughbook U1 tablet with Reality Mobile’s RealityVision software platform, providing government agencies with improved technology for situational awareness and crisis response.
We had the pleasure of visiting Lubbock, TX to see how the Red Raiders are using the Toughbook U1 rugged handheld computer to help enforce parking across their large campus; especially on football Saturdays. Here’s what we found. With a new football season around the corner, the Parking Services Department for Texas Tech University (TTU) [...]
