Earning employee buy-in is a challenge for many IT managers when looking to rollout a new mobile solution to a large or small field force. At Panasonic we’ve established some best practices to garner employee buy-in early on and streamline the deployment process.
Elemic Co. Ltd., a Tokyo-based company, provides maintenance for commercial electric water heaters. As a service organization, it is important that Elemic responds efficiently to customer requests. Previously, customer requests were sent to headquarters and faxed to service engineers. However, this process was prone to human error, and fax delays were common. Service engineers would [...]
Today, service bays are experiencing a significant trend – there is a shortage of bays to accommodate a growing number of vehicles needing repair. As a result, dealerships are forced to do more with less in order to stay competitive with aftermarket services and bring in profit. Many are turning to technology – sophisticated diagnostic [...]
For years we’ve been hearing that sales of laptops have been outpacing desktops, and that our workforce is becoming increasingly mobile. For laptop manufacturers, this is obviously good news – the demand for our products is growing and will continue to grow. Unfortunately, for the end user, laptop reliability is not growing at the same rate [...]
I recently came across the CIO Insight study, “Top Hardware Spending Priorities for 2009,” which found that 79% of companies are budgeting for PCs in 2009, despite the overall slowdown of I.T. spending. If your enterprise is considering purchasing a mobile PC, it’s critical to consider Total Cost of Ownership (TCO) and Return on Investment [...]
